casino score FAQ — Everything You Need to Know

Yes, registering a casino score account is completely free of charge. There are no sign-up fees, no monthly membership costs, and no hidden charges just for having an account. You only spend money when you choose to make a deposit and play — and even then, you are in full control of how much you put in. Filipino players can browse the platform, check available promotions, and review the slots library without spending a single peso. We believe every player deserves a transparent experience from the very first click.

No. casino score strictly allows only one account per player. Each Philippine mobile number can only be linked to a single registered account. Creating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being suspended or permanently closed. If you have forgotten your login details, use the account recovery option rather than registering again. If you believe your account has been compromised or you are experiencing access issues, contact our support team at [email protected] for assistance.

If you have forgotten your password, go to the Login page and select the account recovery option. You will be asked to enter your registered Philippine mobile number, and a one-time PIN will be sent to that number via SMS. Enter the PIN on the verification screen, then set a new password of your choice. Your new password should be at least eight characters long and include a mix of letters and numbers for better security. If you no longer have access to your registered mobile number, reach out to [email protected] and our team will guide you through an alternative identity verification process.

To claim a promotion on casino score, log in to your account and visit the Promotion page to see all currently active offers. Each promotion will have its own eligibility requirements, claim method, and validity period clearly listed. Some bonuses are credited automatically when you make a qualifying deposit, while others may require you to opt in by tapping a claim button on the promotion detail page. Always read the terms of each promotion carefully before claiming, as wagering requirements and game restrictions may apply. If you believe you qualify for a promotion but it has not been credited to your account, contact [email protected] with your account details and the promotion name.

Yes. All slot games available on casino score use certified Random Number Generator (RNG) technology, which ensures that every spin outcome is completely independent and unpredictable. The game providers on our platform are established names in the online gaming industry and their titles are regularly tested for fairness by independent auditing bodies. This means no spin is influenced by previous results, your account balance, or any other external factor. We are committed to providing Filipino players with a fair and transparent gaming environment at all times. If you have specific questions about a game's RTP (Return to Player) percentage, this information is typically available within the game's information panel.

If a slot game freezes or your connection drops during a spin, do not worry — your bet and spin result are recorded on the server side, not just on your device. Simply refresh the page or reopen the game, and the result of the interrupted spin will be displayed or credited automatically. If your balance does not reflect the expected outcome after reconnecting, clear your browser cache and log in again to check your updated balance. Should the issue persist or if you believe a spin result was lost, contact [email protected] with the game name, approximate time of the incident, and your account details so our team can review the server logs and resolve it promptly.