At casino score, we believe gaming should always be fun, not stressful. Our Responsible Gaming commitment gives every Filipino player the tools, information, and support needed to keep their experience healthy and enjoyable. Your wellbeing comes first — always.
Our Commitment
casino score is fully committed to providing a safe, fair, and enjoyable gaming environment for all players across the Philippines. We understand that while most players engage with our platform purely for entertainment, some individuals may develop patterns that go beyond healthy play. That is why we have built a comprehensive set of responsible gaming tools and policies that are available to every registered player at no cost. Our platform is designed so that you remain in control of your experience at all times — from the moment you register to every session you play. We take our duty of care seriously, and we continuously review and improve our safeguards to meet the highest standards in the industry.
Problem gambling can affect anyone, regardless of age, background, or income level. Common warning signs include spending more money or time on gaming than you originally planned, chasing losses in the hope of winning back what you have spent, neglecting work, family, or personal responsibilities because of gaming, and feeling anxious or irritable when you are not able to play. If you find yourself borrowing money to fund your gaming activity, or if gaming is causing conflict in your relationships, these are serious signals that it may be time to seek help. Recognising these signs early is the most important step toward regaining control, and casino score is here to support you through that process.
We provide a range of practical tools that put you in the driver's seat when it comes to managing your gaming activity. Deposit limits allow you to set a maximum amount you can add to your account within a daily, weekly, or monthly period, helping you stay within a budget that works for your lifestyle. Session time reminders notify you when you have been playing for a set duration, so you can take regular breaks and maintain a healthy balance. Our self-exclusion feature allows you to temporarily or permanently suspend your account if you feel you need a break from gaming — simply contact our support team at [email protected] and we will action your request promptly. Reality checks are built into the platform to display how long you have been playing and how your balance has changed during that session, keeping you informed at all times.
casino score is strictly an adult platform and is only open to players who are 21 years of age or older, in line with Philippine gaming regulations. We conduct thorough identity verification for every new account to confirm that no minors are able to access our services. If you share a device with younger family members, we strongly encourage you to use password protection and to log out of your account after every session. Parents and guardians who are concerned that a minor may have accessed our platform should contact us immediately at [email protected] so we can investigate and take appropriate action without delay. Protecting young people from exposure to gambling is a responsibility we take with the utmost seriousness.
If you feel that your gaming is becoming difficult to manage, our self-exclusion programme gives you the option to take a structured break. You can request a cooling-off period of 24 hours, 7 days, or 30 days, during which your account will be suspended and you will not be able to log in, make deposits, or place any bets. For players who need a longer break, permanent self-exclusion is also available — once activated, this cannot be reversed for a minimum of six months. During any self-exclusion period, we will also suppress all promotional communications to your registered email and mobile number. We encourage any player who is unsure whether they need a break to err on the side of caution and use this tool freely.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming helpline that provides confidential advice and referrals to counselling services. Gamblers Anonymous Philippines also offers peer support groups for individuals and families affected by problem gambling. We encourage all players to reach out to these organisations without hesitation — seeking help is a sign of strength, not weakness. Our own support team at [email protected] is also available around the clock to listen, provide guidance, and connect you with the right resources if needed.
Tools at Your Fingertips
Quick-access features built into your casino score account to keep your play healthy.
Set a daily, weekly, or monthly cap on how much you can deposit into your account. Once your limit is reached, no further deposits are accepted until the period resets. This is one of the most effective ways to keep your spending within a comfortable budget.
Choose how long you want each gaming session to last and receive an on-screen reminder when that time is up. Taking regular breaks helps you stay refreshed, make clearer decisions, and enjoy gaming as the entertainment it is meant to be.
Request a temporary or permanent account suspension at any time by contacting our support team. During the exclusion period your account is fully locked, deposits are blocked, and all marketing communications are paused. Your wellbeing always takes priority over platform activity.
Review a full log of your deposits, withdrawals, and gaming sessions directly from your account dashboard. Transparency about your own activity is a powerful tool for staying aware of your habits and catching any patterns before they become a concern.
In-session pop-ups display your current session duration and net balance change at regular intervals. These gentle nudges keep you grounded in the reality of your play and help prevent the kind of immersive state where time and money can slip away unnoticed.
Our dedicated support team is available around the clock to assist with any responsible gaming concern, no matter how big or small. Reach us at [email protected] and we will respond with care, discretion, and practical guidance tailored to your situation.
Whether you need help setting limits, want to take a break, or simply have questions about how our tools work, our team is ready. You can also visit our FAQ for quick answers or register to start your casino score journey responsibly.