Data Privacy Your Rights Philippines

casino score Privacy Policy — How We Handle Your Data

At casino score, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have as a Filipino player on our platform. We are committed to keeping your data safe and transparent.

January 2025

Your Privacy, Our Responsibility

This Privacy Policy applies to all players who access and use the casino score platform, including our website and mobile app, from anywhere in the Philippines. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy. We encourage you to review this document carefully so you know exactly what data we collect and why. If you have any questions, our support team is always ready to help at [email protected].

1. Information We Collect

When you register with casino score, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your GCash or Maya account details to process deposits and withdrawals in Philippine Peso (PHP). When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall gaming experience for Filipino players. We do not collect any information beyond what is reasonably necessary to operate our services.

2. How We Use Your Information

The personal data you provide is used primarily to operate, maintain, and improve your casino score account and gaming experience. We use your identity and financial information to process transactions, verify your eligibility to play, and comply with applicable Philippine laws and regulations, including anti-money laundering requirements. Your contact details are used to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on the Promotion page. We analyse aggregated, anonymised usage data to understand how players interact with our platform so we can make it faster, more intuitive, and more enjoyable on mobile devices. We will never use your personal data for purposes that are incompatible with those stated in this policy without first obtaining your explicit consent.

3. Cookies and Tracking Technologies

casino score uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are strictly necessary for the platform to operate and cannot be disabled. We also use analytics cookies to understand how players navigate our site, which pages are most visited, and where technical issues may arise. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of our platform.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third party under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors for GCash and Maya transactions — but only to the extent necessary and under strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if we believe disclosure is necessary to protect the rights, property, or safety of casino score, our players, or the public. Any third party that receives your data on our behalf is contractually obligated to handle it in accordance with this Privacy Policy and applicable Philippine data protection laws.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are kept for the minimum period required by Philippine financial regulations. If you request the deletion of your account, we will remove your personal data from our active systems within a reasonable timeframe, subject to any legal retention requirements that may apply. Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for analytical and platform improvement purposes. You may request information about the specific retention periods applicable to your data by contacting our support team.

6. Your Rights Under Philippine Data Privacy Law

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of your data where processing is unlawful, and the right to data portability. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within the timeframe required by law. We take all data rights requests seriously and will process them fairly and transparently.

7. Data Security

casino score implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security assessments and promptly address any vulnerabilities identified. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your casino score account and to keep your login credentials confidential.

8. Children and Minors

casino score is strictly an adult gaming platform and is not intended for use by anyone under the age of 21. We do not knowingly collect personal data from minors. If we become aware that a person under 21 has provided us with personal information or has registered an account, we will immediately suspend that account and delete the associated data. Parents and guardians who believe their child may have accessed our platform are encouraged to contact us immediately at [email protected] so we can take appropriate action. We are committed to protecting the wellbeing of young people and take our age verification obligations seriously.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify registered players via email or through a prominent notice on the platform. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of casino score after any changes to this policy constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. You can reach our support team by email at [email protected], and we aim to respond to all privacy-related enquiries promptly and thoroughly. For general questions about your account or our services, you may also visit our FAQ page for quick answers. We value the trust that Filipino players place in casino score and we are committed to handling your data with the highest standards of care and transparency.

What This Policy Means for You

The key points every casino score player in the Philippines should know about their data.

We Never Sell Your Data

Your personal information is never sold, rented, or traded to any third party. We share data only with trusted service providers who help us operate the platform, and only under strict confidentiality agreements.

You Control Your Data

Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data at any time. Contact our support team to exercise any of your data rights.

Industry-Standard Security

All data transmitted on casino score is encrypted. Access to your personal information is restricted to authorised staff only, and we conduct regular security reviews to keep your account protected.

Payment Data Stays Safe

Your GCash and Maya payment details are handled securely and used only to process your deposits and withdrawals in Philippine Peso. We do not store full payment credentials beyond what is necessary.

Opt Out of Marketing

Promotional communications are only sent to players who have opted in. You can withdraw your consent and stop receiving marketing messages at any time by contacting our support team.

Philippine Law Compliant

Our data practices are fully aligned with the Data Privacy Act of 2012 (RA 10173) and all applicable Philippine regulations. We cooperate with the National Privacy Commission as required.

Questions About Your Privacy?

Our support team is here to help with any data-related concerns. You can also check our FAQ for quick answers, or register to start your casino score journey today.